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Congratulations, you've been chosen as team leader! Maybe you're a manager and have lead dozens of teams. Or maybe you're a frontline employee who's been asked to lead a team of peers. It doesn't matter. The fact is, that you're expected to put a team of people together to accomplish a goal. In this course, we'll discuss the characteristics, roles, and responsibilities of a good team leader. We'll also talk about discovering and defining a team's purpose, creating a workflow, measuring progress and the importance of good communication.
According to the Tuckman Model, there are four stages to team development: forming, storming, norming, and performing. If a leader understands the stages, they can better guide the team along. Forming is the first stage, when team members are getting acquainted. The next stage is Storming and typically involves conflict and issues of power. Norming occurs when teammates settle into their roles and learn to work cohesively. The Performing stage happens when the team works together to accomplish their goals. Let's take an in-depth look at the four stages and focus on how you, the leader, can intervene and support.
Almost all of us work or play or serve on teams in some capacity, so this topic is an important one. A team is a group of people who are mutually dependent on one another to achieve a common goal. A team recognizes and leverages the different talents and experiences each individual brings to the table, and uses that to achieve their shared goal. We're going to spend some time talking about the characteristics that make a great team, how to develop a successful team, and then how to lead them.
We've come up with six different types of teams that are commonly found within an organization. Some teams are permanent, some are temporary. Some require supervision, while others are self-directed. Some teams work in the same office, and others are globally separated, requiring technology to stay connected. In this program, we'll look at each type of team, what their goals are, and how they operate.
What traits make up a good team member? This is important to learn for two reasons: 1. To know what to look for if you're adding people to your team. And 2. To learn whether YOU possess the traits of a good teammate. In this program, we'll talk about the common features found in the best team players: from being constructive communicators to solution-oriented, from reliability to adaptability, and everything in between.
When a group of people first form a team, their roles and interactions have not yet been determined. Some individuals may simply observe while they decide where they fit, while others may jump right in. There are models that describe how team development progresses. The most popular one is called the Tuckman Model, and is generally accepted as the basic standard of team development. The four stages in the Tuckman Model are known as Forming, Storming, Norming, and Performing. In this program, we'll take a look at each stage.
We've looked at the characteristics of good team players and the traits that people should possess to contribute successfully as individuals. A team, as a whole, should also possess characteristics that create a climate for success. In this course, we'll discuss those essential team traits, including how conflict should be handled, how to agree on a shared purpose, acknowledging people's value and responsibilities, our views on diversity, making decisions, communication, recognition, and much, much more.
Eighty percent of businesses impacted by a crisis event either never reopen or close within 18 months. When your team is faced with a critical or unexpected situation, it's imperative that you employ a crisis plan. Does your team have one in place? If so, what does it look like and does it cover all bases? If not, you need to create one immediately. From communicating with your team or customers, to how to manage a team during a crisis, this course covers the essentials when handling the unexpected.
Learn at work, at home or on the go. All of our courses our online and play well with desktops and mobile devices.
Upon completion of this Learning Path, you will be awarded a Certificate of Completion showing that you have gained the skills presented.
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We offer over 90 professionally hand-crafted learning paths to get you started, but we realized that not everyone wants to learn the same things. That's why we give you the flexibility to create your own, custom learning paths just for you and your team.