A crisis is defined as "a time of intense difficulty, trouble, or danger." These are typically unexpected events that can be catastrophic to businesses of any size. While companies cannot usually prevent disasters from happening, they can recover more efficiently with a planned and coordinated response. In these programs, we'll discuss the importance of crisis management planning and how it can reduce risk, minimize damage, and save lives. Let's take a look three key crisis plans to have in place: an emergency response plan, a crisis communication plan, and an information technology disaster recovery plan.
In this course, we'll look at how to prepare for a crisis. We'll cover preventive maintenance and how to be "crisis ready" in your office, including what should be stocked in emergency supply kits and first aid kits. Communication is key during disasters, so we'll touch on how to keep lines of communication open within your organization following a crisis. Lastly, we'll go over how to establish a culture of awareness to limit the impact or even evade disasters.
Before disaster strikes, organizations need to plan, prepare, and promote awareness. However, despite best efforts, natural disasters can happen at any time, leaving a deep impact on companies. In this course, we'll talk about the different types of natural disasters and how businesses should react in the moments after. Whether an organization experiences severe thunderstorms or catastrophic hurricanes, the response should be prompt and the focus should be on recovery, with safety being the number one priority.
When things go wrong, what do you do? In this course, learn how to respond to emergencies.Accidents, medical crises, fires, hacking events, and workplace violence are all examples of emergencies. How should you respond when something like this happens in the workplace? How should companies prepare for the unexpected? In this course, we'll cover different safeguards that businesses can put in place to help prevent these incidents, we'll talk about what steps to take during an emergency, we'll discuss what to do when someone is injured, and what information all employees should know prior to an emergency.
The ability for a company to continue operating following a crisis is critical to stay in business. How can your company return to business as usual as quickly as possible? In this course, we'll go over how to assess the risks that are unique to your business and area. We'll talk about the importance of completing a business impact analysis which helps companies predict the consequences of business disruption due to a crisis. Lastly, the course will cover the components of a business continuity plan which documents recovery procedures following a crisis.
Media presence after a crisis is unavoidable. However, the treatment your company receives by the media and the resulting public opinion is within your control. In this course, we'll go over the roles and responsibilities of a crisis communication team. We'll talk about who should be the face of the company during a crisis, we'll discuss what information should be relayed and the best ways to communicate it, we'll go over how to manage social media, and we'll cover some additional communication tips.
As Mom would say, "Better safe than sorry." Why are mothers always warning us to play it safe? Because they're smart. They know that by making assessments and training on safety ahead of time, you can alleviate a lot of trouble and pain. This course (cross)walks you through how to do all that, including OSHA's take on safety controls. Mom would most definitely approve.
As Benjamin Franklin said, "An ounce of prevention is worth a pound of cure." When good ol' Ben said this, he was addressing fire safety. But it can pertain to just about everything, and preventive maintenance is no exception. This course looks at preventive versus reactive maintenance, how to plan, and what triggers are. Once you've applied this knowledge, you'll find yourself enjoying another one of his wisdoms: "A penny saved is a penny earned."
"That would never happen to us." This is a common thought when it comes to workplace violence. But the companies that have experienced it most likely thought the same thing. So even though we hope for the best, we need to plan for the worst. This course goes through the types of violence, risk exposure, and warning signs, helping you best manage if something should occur.
What makes for a healthy workplace and, as the band R.E.M. would put it, "Shiny Happy People"? Well, it takes a mixture of things, including safety, wellness, and stress prevention. This course explores these items and a sound approach to each.
How's your cash flow these days? How about your debt-to-equity ratio? If they're both good, we'll assume you want to keep it that way. This course introduces the basic ways we gauge financial health, and then looks at possible risks to that health. Finally, we go through the steps you can take now to best avoid each scenario.
Warren Buffet says, "It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." This is so true, particularly in our age of social media. Whatever we're doing, we need to be acting as if our reputation depended on it...because it does! We must first look internally at our hiring, training, and general processes. Then, we must evaluate the management of our external reputation, which includes our critically-important online presence. This course goes through both of those profiles, and how to make sure your company is getting the "thumbs up" and "five stars."
The Clash rock band shared it in their eternal lyrics, "Should I stay, or should I go now? If I go, there will be trouble, and if I stay, it will be double." They are having trouble making a decision, but at least they're performing a risk assessment on the choices! We can do the same, only better. In this course, we share our five-step plan for defining the decision, and choosing between the options, but only after identifying the risks for each. With this knowledge, you can feel much more confident in "rockin' out" those decisions!
Hazards and risks, and loss, oh, my! At first, risk management can seem overwhelming, even frightening. But, as The Wizard of Oz's Good Witch told Dorothy, "It's always best to start at the beginning..." In the case of risk, you begin by defining it. This course explores the concepts of hazard, risk, and loss. With this base knowledge, you can follow the (not necessarily yellow or brick) road to a solid risk management plan and the peace of mind it brings.
How do you identify risks? Do you walk around the office, looking for loose wires and water on the floor? That may be a small part of it, but there's much more to finding possible problems. It involves looking at your unique company and analyzing its unique situation. Here, we talk you through this process, enabling you to clarify, and consequently better handle, whatever the future may hold.
Spongebob Squarepants said of blowing bubbles, "It's all in the technique." This statement can be applied to risk management. What techniques do you have for handling various risks? Do you fly by the seat of your (square)pants? Or do you have established policies to minimize the impact? This course presents several methods and their benefits, empowering you to answer back when (bubble) trouble calls.
Have you had your risks assessed lately? Do you know what it means to do so? We do, and we're more than happy to share! In this course, we'll walk you through two methods for evaluating and rating risks. This enables you to more objectively and rationally move forward on a plan.
There's a healthy balance between safe and risky business, but do your people know what this "balance" means for them? And are they encouraged to put it into practice daily? This course explores what a healthy risk culture looks like, and helps you instill it with confidence.
Your risk management philosophy and plans only flourish if nurtured. This happens through planting seeds of integration, keeping a continuous flow of communication, and weeding out any misunderstandings. This course addresses these items, and more.
Learn at work, at home or on the go. All of our courses our online and play well with desktops and mobile devices.
Upon completion of this Learning Path, you will be awarded a Certificate of Completion showing that you have gained the skills presented.
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We offer over 90 professionally hand-crafted learning paths to get you started, but we realized that not everyone wants to learn the same things. That's why we give you the flexibility to create your own, custom learning paths just for you and your team.