Business Basics

The Complete Retail Excellence Learning Path

With expert instruction.

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20 skill-based courses

In 4 Skill Sets

Learning Path Duration

01H 56M

What Will I Learn?

Learning Path

About Retail Excellence

General Skills

Motivating and Retaining the Teenage Worker

Motivating and Retaining the Teenage Worker

Motivating and Retaining the Teenage Worker

Motivating and Retaining the Teenage Worker

12m 49s

Knowing how teens differ from adults in their attitudes and perceptions will allow you to create an atmosphere that will motivate all employees to higher levels of performance. Learn the important motivators that teens say will cause them to give extra effort and make a commitment to stay with their employer and why money does not motivate teens. You will learn the key drivers of teen worker motivation and practical action steps that will help you or any manager develop a motivated and customer focused teenage workforce. You'll discover easy to use tools and techniques that will help you create a more satisfying environment for your teen workers and instill pride-an essential ingredient for motivation. Do you know what really motivates teens to "go the extra mile"? Do you know what discourages them? Teens are talking-it pays to listen!

Retailer Profitability Model Skills

RPM Part 3

RPM Part 3

RPM Part 3

RPM Part 3

14m 13s

Part 3 of the Retailer Profitability Model (RPM).

RPM Part 1

RPM Part 1

RPM Part 1

RPM Part 1

6m 24s

The first Retailer Profitability Model (RPM) course.

RPM Part 2

RPM Part 2

RPM Part 2

RPM Part 2

10m 10s

Part 2 of the Retailer Profitability Model (RPM).

For Retailers: Intro Frontline (Retail)

For Retailers: Intro Frontline (Retail)

For Retailers: Intro Frontline (Retail)

For Retailers: Intro Frontline (Retail)

11m 21s

The Retailer Profitability Model (RPM) explains how retailers make a profit. Profit really is simple to calculate and there are things you can do to control that profit margin. Watch this series to understand how you can directly impact revenue and secure your job.

For Retailers: Intro Frontline (Restaurant)

For Retailers: Intro Frontline (Restaurant)

For Retailers: Intro Frontline (Restaurant)

For Retailers: Intro Frontline (Restaurant)

12m 23s

The Retailer Profitability Model (RPM) explains how retailers make a profit. Profit really is simple to calculate and there are things you can do to control that profit margin. Watch this series to understand how you can directly impact revenue and secure your job.

Retailer Profitability Model for Retailers Skills

01. Introduction

01. Introduction

01. Introduction

01. Introduction

4m 47s

Revenue is your lifeblood. You're constantly looking for ways to create more revenue or cut your expenses as much as possible. Revenue minus expenses equals profit, so how do you create more revenue? How do you cut expenses? The first step is understanding what makes up your revenue and expenses, and how reducing or increasing those things impacts your profit. That's what this series is all about. In it, we introduce you to the Retailer Profitability Model, or RPM. This model breaks down the individual parts of a retailer's operating expenses and revenue. In this first course, we'll give you a brief overview of RPM and some common vocabulary that you'll run into throughout the series.

04. Frequency

04. Frequency

04. Frequency

04. Frequency

3m 46s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and traffic is made up of reach multiplied by frequency. In this course, we'll take a look at one part of the traffic equation, frequency, how it can impact your profit, and how to improve customer frequency.

05. Reach

05. Reach

05. Reach

05. Reach

2m 22s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and traffic is made up of reach multiplied by frequency. In this course, we'll take a look at one part of the traffic equation, reach, how it can impact profit, and how to very inexpensively improve customer reach.

02. Creating Revenue

02. Creating Revenue

02. Creating Revenue

02. Creating Revenue

5m 3s

Chances are you're already doing all you can to get the best possible price from your vendors. That's how you keep the cost of goods down. However, you could make a lot more money from your efforts if you shift your focus to increasing revenue rather than decreasing expenses. In this course, we'll take an in-depth look at revenue, and the two ways to create it: traffic and transaction size.

06. Items per Customer

06. Items per Customer

06. Items per Customer

06. Items per Customer

2m 2s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and transaction size is made up of price per item and items per customer. In this course, we'll take a look at items per customer specifically, how these numbers can impact profit, and how to increase these customer purchases.

03. Reducing Expenses

03. Reducing Expenses

03. Reducing Expenses

03. Reducing Expenses

3m 51s

We know that revenue minus expenses equals profit which means there are two ways to increase profit: reducing expenses and creating revenue. In this course, we'll look at the many ways to cut costs. We'll go over reducing the costs of goods sold, labor costs, direct expenses, general and administrative costs, and advertisement expenses.

07. Price per Item

07. Price per Item

07. Price per Item

07. Price per Item

2m 22s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and transaction size is made up of price per item and items per customer. In this course, we'll take a look at price per item specifically, how this can impact profit, and how to increase price per item.

Retailer Profitability Model for Vendors Skills

07. Price per Item

07. Price per Item

07. Price per Item

07. Price per Item

2m 57s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and transaction size is made up of price per item and items per customer. In this course, we'll take a look at price per item specifically, how this can impact profit, and how to increase price per item.

02. Creating Revenue

02. Creating Revenue

02. Creating Revenue

02. Creating Revenue

5m 2s

Chances are you're already doing all you can to give your retailers the best price possible. But what if they keep coming to you asking for even deeper discounts? Your retailers could make a lot more money if they shift their focus to increasing revenue rather than decreasing expenses. In this course, we'll take an in-depth look at revenue and the two ways to create it: traffic and transaction size.

01. Introduction

01. Introduction

01. Introduction

01. Introduction

4m 51s

Revenue is the lifeblood of the retailer. They're constantly looking for ways to make more money or cut expenses. As their vendor, where do you fit in? Do your clients see you as a way to help with those functions? How do you get them to see you as an ally rather than just a salesperson? This series will address these questions, helping you take retailer relationships to the "next level."

03. Reducing Expenses

03. Reducing Expenses

03. Reducing Expenses

03. Reducing Expenses

3m 59s

We know that revenue minus expenses equals profit which means there are two ways to increase profit: reducing expenses and creating revenue. In this course, we'll look at the many ways to cut costs for your retailers. We'll go over reducing the costs of goods sold, labor costs, direct expenses, general and administrative costs, and advertisement expenses.

04. Frequency

04. Frequency

04. Frequency

04. Frequency

3m 33s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and traffic is made up of reach multiplied by frequency. In this course, we'll take a look at one part of the traffic equation, frequency, how it can impact profit, and how to improve customer frequency.

05. Reach

05. Reach

05. Reach

05. Reach

2m 19s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and traffic is made up of reach multiplied by frequency. In this course, we'll take a look at one part of the traffic equation, reach, how it can impact a retailer's profit, and how to help improve your retailers' reach.

06. Items per Customer

06. Items per Customer

06. Items per Customer

06. Items per Customer

2m 6s

The Retailer Profitability Model, or RPM, explains how a retailer makes profit and it's fairly simple. Retailers generate both revenue and expenses. Expenses are subtracted from revenue to get profit. Revenue is made up of traffic multiplied by transaction size, and transaction size is made up of price per item and items per customer. In this course, we'll take a look at items per customer and specifically, how these numbers can impact profit, and how to increase these customer purchases.

Desktop and Mobile
  • All Access

    Access anywhere, anytime

    Learn at work, at home or on the go. All of our courses our online and play well with desktops and mobile devices.

  • Certificate

    Certificate of Completion

    Upon completion of this Learning Path, you will be awarded a Certificate of Completion showing that you have gained the skills presented.

  • Support

    Support

    Have a question? We're here to help. We have detailed FAQs and resources as well as a support team ready to assist you.

  • Customization

    Customization

    We offer over 90 professionally hand-crafted learning paths to get you started, but we realized that not everyone wants to learn the same things. That's why we give you the flexibility to create your own, custom learning paths just for you and your team.

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