Are you unsure about what casual attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Are you unsure about what business casual attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Are you unsure about what business formal attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Have you received an invitation that calls for semi-formal/cocktail attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you may in your personal life, so these tips may come in handy.

Have you received an invitation that calls for black tie optional attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you might in your personal life, so these tips may come in handy.

Have you received an invitation that calls for black tie attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you might in your personal life, so these tips may come in handy.

Are you unsure about what casual attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Are you unsure about what business casual attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Are you unsure about what business formal attire means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Your appearance plays a critical role in how others perceive you at work, so knowing the different types of dress isn't just about proper etiquette, it's an essential part of doing good business.

Have you received an invitation that calls for semi-formal/cocktail attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you may in your personal life, so these tips may come in handy.

Have you received an invitation that calls for black tie optional attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you might in your personal life, so these tips may come in handy.

Have you received an invitation that calls for black tie attire and you don't know what that means exactly? Don't fret! We're here to help! We took this information straight from the etiquette gurus at the Emily Post Institute. Some people may never attend this type of formal work-related function, but you might in your personal life, so these tips may come in handy.

Travel is an important part of doing business. In this first program, we'll review some basic guidelines.

There are a lot of things to do to prepare for business travel. This program is going to help you check some of those items off your list.

The goal of this program is to encourage you to only bring a carryon for business travel. We talk about why this is so important and give you tips on how to do it successfully.

Airports are stressful. The best advice we have is to control what you can, plan for what you can't, and laugh when things go badly. In this course, we'll discuss the best ways to quickly and easily get to your plane.

When you are staying at a hotel, you are still representing your company. With that in mind, we have some hotel etiquette tips to follow.

International travel is complicated. You have to deal with the language barrier, the jet lag, foreign customs and exotic cuisine. Here's some advice to help remove some of the stress of international travel.

Travel interrupts your sleep habits, your eating habits and your workout routine, In this program, we're going to address some of those issues and look at ways to reduce the toll that travel takes on your body.

Part of preparing for any trip is planning for your safety. This course gives you tips on how to stay safe while traveling.

Travel apps have made travel and travel arrangements so much easier. In this program, we'll list some of our favorites.

If you plan to travel internationally with your laptop, tablet or smartphone, then you need to understand how privacy and surveillance works while abroad.

Negativity is toxic. Everybody gets caught up in some type of workplace negativity from time to time. The trick is that, as a manager, it's up to us to stop negativity from impacting productivity and morale. It's up to us to make sure negativity is harnessed.

Donald Rumsfeld once said "There are known knowns. These are things we know that we know. There are known unknowns. That is to say, there are things that we know we don't know. But there are also unknown unknowns. These are things we don't know we don't know." That's what this program is about, finding out what we don't know, so we can learn it, get up to speed, and do our jobs better.

An unknown unknown in business is typically referred to as a blind spot. This program discusses how to uncover these blind spots to improve your personal business performance.

Successfully attending a business event doesn't mean just showing up. In most cases, there's a reason why you're there and a goal that needs to be accomplished. Maybe you're attending a corporate function and need to make face time with potential clients. Or perhaps you're going to a networking event to meet relevant professionals in your industry. Maybe it's an educational seminar or community gathering. Whatever the case, these types of situations require interacting enthusiastically with other attendees. This comes naturally to some, and not at all to others. The aim of this program is to help you project a professional image for you and your organization, while getting the most value out of your event.

You're at a business function. Did you know that there's a proper way to wear a name tag? Or that there is appropriate etiquette to shaking someone's hand? What's the best way to naturally join a group of people already having a conversation? The event is serving buffalo wings. Do you eat them? We'll answer these questions and many more as we go over what to do and what NOT to do when attending a networking or business event.

You've attended the event. You've mingled. You avoided the hot wings. You met Marty's close-talker wife who didn't avoid the hot wings. You're done, right? Not quite. After all of the preparation and thought you've put into attending this event, you need to close it out with some follow-up. In this last program, we'll talk about what you need to do to leave a lasting impression on the connections you've met and talked with, and how to best continue those relationships.

Being liked at work makes you more productive, more engaged, and happier in your workplace. It allows your team to function more smoothly. So how do you get people to like you? Believe it or not, there's a professional way to make yourself likeable, and that's what this program is all about.

Respect must be earned. It's not something that's automatically given. In this program, we're going to explore the qualities and behaviors that will help you earn respect at work.

We're all different. We have diverse backgrounds, skills, and experiences. Sometimes, those differences create conflict. This program will provide guidance on how to work with someone you don't like, while remaining productive and professional.

You've likely been in a situation where you're waiting on something from someone else to complete your own task. You may casually check in for a status update. Meanwhile, your boss is asking you when it's going to be done, but you can't say because you don't know when the other person will get it to you, and you don't want to throw them under the bus. This course is all about what to do in this situation and finding the right balance between being persistent and being a downright pest.

There's a fine line between presenting yourself in a confident way and coming across as being conceited. In this program, we'll go over some different ways to convey confidence, and we'll also discuss some arrogant behaviors to avoid.

Sometimes reserved people get a bad rap. Their lack of boisterousness gives them the reputation of being rude or snobby, when in fact, they're perfectly nice people who are often misread. Truly rude people do exist, and there is no room for rudeness in the workplace. Yes, it's not always sunshine and rainbows, and being cheerful isn't always possible, but employees should always be courteous and respectful. In this program, we'll discuss the difference between someone who is reserved and someone who is rude, and why rudeness at work is unacceptable.

Some situations call for you to be assertive. And some people are better at being assertive than others. Have you ever hesitated out of fear that your assertiveness will come across as aggression? In this program, we'll take a look at how you can be assertive without being perceived as aggressive.

Are you a pushover? When someone asks you for something, do you just give in and move on to the next thing? Do you feel like there are times when you cave before you really should, rather than focusing on a compromise? In this program, we'll discuss when it's wise to concede, and when and how you should come up with a mutually beneficial compromise.

This probably happens more in written word versus the spoken word, but it can happen in either instance. You receive a quick communication from your boss or coworker and think, "Wow, that was rude." Because we are forced to interpret the mood and meaning of the message without the aid of body language, tone of voice, or facial expression, things are often miscommunicated. So in this course, we teach on how to send messages that are short, yet still sweet.

You have a deadline, but in order to meet it, you would have to skimp on quality. Do you do it to meet your deadline? Or would you miss your deadline and turn in a high-quality project? Time versus quality is something we have all struggled with, but there's no alliteration in that title, so let's talk about work that's flawless versus work that's finished.