COURSE OVERVIEW
Make your relationships more rewarding and productive by paying more attention to how you talk and listen. Each person has an opportunity to do their part in communicating clearly. When people don’t communicate effectively time and money goes to waste. In this course, employees learn the many errors that arise unknowingly when communicating with others. The course also explains how to make messages more clear, the emphasis of paying attention to details and the importance of using reinforcement to get a point across. With this training, employees learn how ask questions and effectively communicate in order to create a more productive work environment..