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COURSE OVERVIEW


Making customers happy is the key to repeat business. This video training explores understanding customer motivation. This course educates viewers about the factors influencing purchase decisions. Viewers learn how Maslow's Hierarchy of Needs impacts customer priorities. This training discusses the different decision influences for individuals and business consumers. Use this video to educate viewers about improving their understanding of customer motivation..

KEY AUDIENCE


  • All those in sales, especially those in leadership roles

COURSE TOPICS


  • Occupational Skills: Sales

WORKPLACES


  • Manufacturing Plant
  • Offices

CATEGORIES



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    COURSE DETAIL


    COURSE ID
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    TIME 13- 17 MIN
    QUESTIONS 4
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS FALSE
    LESSONS 5
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING FALSE