Conflict De-Escalation Techniques: Preparing Your Workplace For A Face Covering Mandate

It's no secret that face covering mandates are among the most controversial and contentious issues facing the modern workplace. This microlearning helps ensure your policies are adopted as smoothly and seamlessly as possible. You'll also see a creative use for face coverings, and at least one option that you probably shouldn't let people wear. Just because this is a serious subject doesn't mean we can't have a little fun with it. This microlearning series helps you establish sensible and successful face covering policies to help reduce tension and increase compliance, as well as provide multiple techniques for de-escalating any situations with those few employees or customers who refuse to comply..