What to Say When: Employee Collection

Have you ever been in conversation with a team member and you said the wrong thing and made the situation worse? This course features 16 lessons from the What To Say When series on workplace communication. These particular vignettes focus on issues all employees may encounter at the workplace. The employee collection covers issues related to communicating with one's boss, resolving conflicts with co-workers, making ethical decisions, asking for help, and being an accountable team member. Use this course with your team to ensure smooth communication when issues arise..