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COURSE OVERVIEW


This is the final part of the three-part video series presenting sales skills from A to Z. In this third video, you are shown skills corresponding to letters R through Z. Utilizing these techniques help separate you from your competition. One lesson in this course shows you how to deal with rejection. Another lesson demonstrates how understanding the client's needs is paramount. After all, a sale will only happen if the customer has a need and you are able to identify it and fill it. Other techniques are explored in this training lesson, including how to vary your responses and eliminate weak, wimpy words. To realize the full benefit of these selling skills courses, all techniques learned in the three videos should be utilized together. As this video is the final part in the series, it is the culmination of the skills you have learned. You should start applying all 26 sales techniques to boost your sales..

KEY AUDIENCE


  • Sales reps who make inbound or outbound calls

COURSE TOPICS


  • Occupational Skills: Customer Service
  • Occupational Skills: Sales

WORKPLACES


  • Offices

CATEGORIES



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    COURSE DETAIL


    COURSE ID
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    TIME 10- 28 MIN
    QUESTIONS 18
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS TRUE
    LESSONS 9
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING FALSE