Image

COURSE OVERVIEW


Good internal customer service contributes to the overall success of the organization. Whenever there's conflict, drama, or a lack of respect within an organization it can negatively affect the ability to operate efficiently and hamper efforts to deliver great service to external customers. This video training explores improving internal customer service. This video training discusses the importance of understanding your contribution to your organization's mission. This training demonstrates ways to resolve internal conflicts to improve communication. Every position in an organization relates to every other position. Use this video to educate employees on ways to improve internal customer service..

KEY AUDIENCE


  • All employees

COURSE TOPICS


  • Occupational Skills: Customer Service
  • Teamwork: Communication Skills
  • Teamwork: Interpersonal Skills

WORKPLACES


  • Offices

CATEGORIES



Notice: Undefined index: Categories in C:\playground\CoursePage.php on line 61

    COURSE DETAIL


    COURSE ID
    Notice: Undefined index: ID in C:\playground\CoursePage.php on line 71
    TIME 21- 36 MIN
    QUESTIONS 15
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS TRUE
    LESSONS 8
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING FALSE