COURSE OVERVIEW
Understanding which questions to ask when is important when it comes to communicating with customers or colleagues. Open and closed questions are explained in this one-minute video..
KEY AUDIENCE
- Anyone in a customer-facing role
COURSE TOPICS
- Occupational Skills: Customer Service
- Occupational Skills: Sales
- Teamwork: Communication Skills
- Teamwork: Interpersonal Skills
WORKPLACES
- Not Specified
CATEGORIES
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COURSE DETAIL
| COURSE ID | Notice: Undefined index: ID in C:\playground\CoursePage.php on line 71 |
| TIME | 1- 1 MIN |
| QUESTIONS | 0 |
| LANGUAGES | en |
| VIDEO FORMAT | HD |
| CAPTIONS | FALSE |
| LESSONS | 1 |
| BOOKMARKING | YES |
| FEEDBACK | YES |
| MICROLEARNING | TRUE |