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COURSE OVERVIEW


When we need to get information from a customer, it's normally so we can make our lives easier too. Helping the customer see they also will have a faster, smoother and often safer experience, helps them become more willing to share information with you. This is where the skill of gaining permission to ask questions can really help. This one-minute lesson teaches you how to get permission to ask questions during customer service interactions..

KEY AUDIENCE


  • Anyone in a customer-facing role

COURSE TOPICS


  • Occupational Skills: Customer Service
  • Occupational Skills: Sales

WORKPLACES


  • Not Specified

CATEGORIES



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    COURSE DETAIL


    COURSE ID
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    TIME 1- 1 MIN
    QUESTIONS 0
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS FALSE
    LESSONS 1
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING TRUE