COURSE OVERVIEW
Emotional clients and colleagues can affect the workplace. This video training is a guide for managing emotional clients and colleagues. Viewers learn about emotional trauma. This training explores ways to deal with clients and colleagues who are experiencing emotional trauma. This training discusses ways to respond to people going through emotional trauma. Use this video to educate employees about dealing with emotional clients and colleagues..
KEY AUDIENCE
- Everyone, particularly those who work with clients
COURSE TOPICS
- Occupational Skills: Customer Service
- Occupational Skills: Sales
- Teamwork: Interpersonal Skills
WORKPLACES
- Not Specified
CATEGORIES
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COURSE DETAIL
| COURSE ID | Notice: Undefined index: ID in C:\playground\CoursePage.php on line 71 |
| TIME | 10- 10 MIN |
| QUESTIONS | 0 |
| LANGUAGES | en |
| VIDEO FORMAT | HD |
| CAPTIONS | FALSE |
| LESSONS | 5 |
| BOOKMARKING | YES |
| FEEDBACK | YES |
| MICROLEARNING | FALSE |