COURSE OVERVIEW
This one-minute video presents a four-step method to handle a customer service problem. Learn the C.A.R.P. method in just one minute..
KEY AUDIENCE
- Anyone in customer service
COURSE TOPICS
- Occupational Skills: Customer Service
WORKPLACES
- Offices
- Retail Stores
CATEGORIES
COURSE DETAIL
| COURSE ID | |
| TIME | 1- 1 MIN |
| QUESTIONS | 0 |
| LANGUAGES | en |
| VIDEO FORMAT | HD |
| CAPTIONS | FALSE |
| LESSONS | 1 |
| BOOKMARKING | YES |
| FEEDBACK | YES |
| MICROLEARNING | TRUE |