COURSE OVERVIEW
Good customer service can add real value to a customer's experience. This video training explores how to achieve customer service excellence. This training explores the importance of quality customer service. Viewers learn about the importance of word-of-mouth marketing. This training explains the four levels of business in relation to customers. The level of customer service you provide influences how your customers feel about your company. Use this video to educate employees about customer service excellence..
KEY AUDIENCE
- All customer-facing employees
COURSE TOPICS
- Occupational Skills: Customer Service
WORKPLACES
- Not Specified
CATEGORIES
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COURSE DETAIL
| COURSE ID | Notice: Undefined index: ID in C:\playground\CoursePage.php on line 71 |
| TIME | 9- 9 MIN |
| QUESTIONS | 0 |
| LANGUAGES | en |
| VIDEO FORMAT | HD |
| CAPTIONS | FALSE |
| LESSONS | 8 |
| BOOKMARKING | YES |
| FEEDBACK | YES |
| MICROLEARNING | FALSE |