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COURSE OVERVIEW


Every organization wants to be the best they can be. This video training explores ways to provide best-in-class service in the eyes of your customers. This training explores managing customer expectations. Viewers learn about the importance of customer focused strategies. This training explains best practices to become a world class organization. Use this video to educate your customer-facing employees about being world class in your field..

KEY AUDIENCE


  • All employees in a customer-facing role

COURSE TOPICS


  • Occupational Skills: Customer Service

WORKPLACES


  • Not Specified

CATEGORIES



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    COURSE DETAIL


    COURSE ID
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    TIME 10- 10 MIN
    QUESTIONS 0
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS FALSE
    LESSONS 7
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING FALSE