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COURSE OVERVIEW


Email communication can have a powerful effect on capturing customers and retaining existing customers. This course shows employees how to create exceptionally effective emails. Focused on projecting professionalism in all emails, this course demonstrates how to craft each element of an email for optimal image projection. Upon learning the importance of response time, employees then learn how to personalize, customize, and create emails that address an existing customer's query and convert prospects into new customers. Present this course so all employees who communicate with prospects and customers via email provide high-conversion, value-added responses in every email they send..

KEY AUDIENCE


  • Employees who engage in email communications with customers

COURSE TOPICS


  • Teamwork: Communication Skills

WORKPLACES


  • Not Specified

CATEGORIES



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    COURSE DETAIL


    COURSE ID
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    TIME 10- 10 MIN
    QUESTIONS 0
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS FALSE
    LESSONS 11
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING FALSE