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COURSE OVERVIEW


Watch how not delivering "service on time" turns into an entertaining - but damaging – customer review. This video shows service providers how to be aware of what your customer needs and when they need it. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service Gone Viral.".

KEY AUDIENCE


  • Customer Service Providers

COURSE TOPICS


  • Occupational Skills: Customer Service

WORKPLACES


  • Restaurants and Food Services

CATEGORIES



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    COURSE DETAIL


    COURSE ID
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    TIME 3- 3 MIN
    QUESTIONS 0
    LANGUAGES en
    VIDEO FORMAT HD
    CAPTIONS FALSE
    LESSONS 1
    BOOKMARKING YES
    FEEDBACK YES
    MICROLEARNING TRUE