COURSE OVERVIEW
This course shows customer service reps how cutting corners becomes a damaging viral video, compared to an example of exceptional service, leading to rave reviews. This course demonstrates the power of going above and beyond and providing exceptional customer service. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, "Customer Service Gone Viral.".
KEY AUDIENCE
- Customer Service Reps
COURSE TOPICS
- Occupational Skills: Customer Service
WORKPLACES
- Residential
- Retail Stores
CATEGORIES
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COURSE DETAIL
| COURSE ID | Notice: Undefined index: ID in C:\playground\CoursePage.php on line 71 |
| TIME | 2- 2 MIN |
| QUESTIONS | 0 |
| LANGUAGES | en |
| VIDEO FORMAT | HD |
| CAPTIONS | FALSE |
| LESSONS | 1 |
| BOOKMARKING | YES |
| FEEDBACK | YES |
| MICROLEARNING | TRUE |